1.3 POLITE ENQUIRES

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сұрақ English жауап English
Listen to the phone conversation
оқуды бастаңыз
and answer the questions.
Who is the caller phoning?
оқуды бастаңыз
She 's phoning to the English Language College.
What does she want?
оқуды бастаңыз
She wants to change from a general English course (which she booked online) to a business English course...
Is the receptioniste able to help her?
оқуды бастаңыз
Yes. The receptionist agrees to hold a place open for her until the caller can come in to the school to do the level test.
Does the caller sound polite to you?
оқуды бастаңыз
Yes, she does.
Complete the sentences.
оқуды бастаңыз
Then listen again and check.
I (?) like to (?) about a course.
оқуды бастаңыз
I 'd like to enquire about a course.
I (?) wondering (?) it (?) be (?) for (?) to change to that group.
оқуды бастаңыз
I was wondering if it would be possible for me to change to that group.
Can (?) tell (?) why I have to do it in person?
оқуды бастаңыз
Can you tell me why I have to do it in person?
Would (?) be any (?) of doing the level test on the phone?
оқуды бастаңыз
Would there be any chance of doing the level test on the phone?
Do you (?) me (?) what it involves?
оқуды бастаңыз
Do you mind me asking what it involves?
I'd be really (?) if you (?) hold a place for me till Saturday morning.
оқуды бастаңыз
I'd be really grateful if you could hold a place for me till Saturday morning.
Would you mind (?) that in an email for me?
оқуды бастаңыз
Would you mind putting that in an email for me?
(?) you tell me (?) the school opens?
оқуды бастаңыз
Could you tell me when the school opens?
Listen and say the enquires at the same time as the speaker.
The tendency is for the intonation to go down and then up at the end of questions (as in 3 ,4 ,5 ,7 and 8)
оқуды бастаңыз
Copy the polite intonation.
and to go down on other types of sentences (as in 1, 2 and 6)
I'd like to enquire about a course.
оқуды бастаңыз
intonation goes down
I was wondering if it would be possible for me to change to that group.
оқуды бастаңыз
intonation goes down
Can you tell me why I have to do it in person?
оқуды бастаңыз
the intonation goes down and then up at the end
Would there be any chance of doing the level test on the phone?
оқуды бастаңыз
the intonation goes down and then up at the end
Do you mind me asking what it involves?
оқуды бастаңыз
the intonation goes down and then up at the end
I'd be really grateful if you could hold a place for me Saturday morning.
оқуды бастаңыз
intonation goes down
Would you mind putting that in an email for me?
оқуды бастаңыз
the intonation goes down and then up at the end
Could you tell me when the school opens?
оқуды бастаңыз
the intonation goes down and then up at the end
How do you sound polite in your language?
оқуды бастаңыз
What is more important, the words or the intonation?
in many languages there are formal and informal versions of "you"...
Where are you located? (Could / tell)
оқуды бастаңыз
Could you tell me where you are located?
Can I use your two-for-one deal more than once? (wondering)
оқуды бастаңыз
I was wondering if/whether I can use your two-for-one deal more than once.
Can my dog come with me? (like/know)
оқуды бастаңыз
I'd like to know if/whether my dog can come with me?
Tell me about the other people living there. (Would /mind)
оқуды бастаңыз
Would you mind telling me about the other people living there?
How many other people have inquired? (mind / asking)
оқуды бастаңыз
Do you mind me asking how many other people have inquired?
Could you explain how the free trial works? (I / grateful)
оқуды бастаңыз
I'd be grateful if you could explain how the free trial works.

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